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Conducting Effective Performance Reviews (Short Course)

A performance review meeting is an important aspect of career planning.

What to expect:

Trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this short online course, Conducting Effective Performance Reviews.

This course will help you teach participants to recognize the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere; how to make the performance review legally defensible; and much more.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

You will be able to obtain a “certificate of completion” with your name and completion date on it.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

Course Outline

There are 26 Lessons in this course:

1. Course Overview

2. Performance Appraisals Done Well

  • What are Performance Appraisals?
  • Making Connections
  • Building Trust

3. Errors We Make

  • Three Slippery Areas
  • Making Connections

4. Types of Performance Reviews

  • Choosing What Works
  • Winning Performance Appraisals

5. The Performance Management Process

  • The Four Steps
  • Sample Performance Appraisal Forms

6. Goals with SPIRIT

  • Identifying Dreams and Setting Goals
  • My Dreams and Goals
  • Putting it All Together

7. The Performance Management Cycle

  • The Four Phases
  • The Basis for Review

8. Setting Standards

9. Creating a Performance Development Plan

10. Feedback and Communication

11. Listening Skills

  • Active Listening
  • The Mission: To Listen

12. Communication Strategies

  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise

13. Giving Feedbackt

  • The Importance of Feedback
  • Six Characteristics
  • Case Studies

14. Accepting Criticism

  • Setting Goals with SPIRIT
  • A Personal Action Plan

15. Planning the Interview

16. The Interview

  • A Basic Format
  • Preparation

17. Goal Setting Role Play

18. Providing Feedback

  • Recommended Reading List
  • Post-Course Assessment

19. Coaching

  • The Importance of Coaching
  • Task Preparation

20. Appraisal Preparation

21. The Interview

22. Maintaining Performance

23. Handling Performance Problems

  • Make the Commitment
  • Behavior Contracts
  • Recognizing Mrs. Stanford

24. The Part Where Someone Gets Fired

  • If You Have To Let Them Go…
  • Role Play

25. Pre-Assignment Review

26. Performance Management Checklists

  • Recommended Reading List
  • Post-Course Assessment
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AUD:

$35.00

A performance review meeting is an important aspect of career planning. What to expect: Trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this short online course, Conducting Effective Performance Reviews. This course will help you teach participants to recognize the importance of having a performance review process […]

Duration 20 hours
Enroll Anytime
Delivery Online
Includes Lessons, Quizzes, Final Test, Certificate

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    Duration 20 hours
    Enroll Anytime
    Delivery Online
    Includes Lessons, Quizzes, Final Test, Certificate