Counselling Skills A (Introduction) Online Course

Counselling Skills A (Introduction) Online Course Sale!
Full Fee $595.00 incl GST - Best Value!
Payment Plan $800.00 incl GST
Duration 100 hrs (12 months)
Qualification Certificate
Exam Optional
Tutor Support Yes unlimited by email

Counselling Skills is an online course that entails the practical and psychological side of the counselling process. Through this program, you will learn the following:

  • Underlying theories of counselling
  • Understand a broad range of counselling techniques beneficial for anyone working with people in a social, workplace or recreational environment.
  • Apply the counselling techniques in your day to day life.

Learn counselling skills in the comfort of your own home through our distance learning setting. Develop an understanding of the fundamental practical skills used in counselling. Completion of this course will equip you to conduct counselling sessions.

Our lessons are self-paced and run for a duration of 100 hours, after completion, you will then gain a certificate in COUNSELLING SKILLS A.

Course Aims:

  • Explain the processes involved in the training of counsellors in micro skills.
  • Explain how to commence the counselling process and evaluation of non-verbal responses and minimal responses.
  • Discuss both content and feeling, and their appropriateness to the counselling process.
  • Demonstrate different questioning techniques and to understand risks involved with some types of questioning.
  • Demonstrate how to use various micro-skills including summarising, confrontation, and reframing.
  • Demonstrate self-destructive beliefs and show methods of challenging them, including normalising.
  • Explain how counselling a client can improve their psychological well-being through making choices, overcoming psychological blocks and facilitating actions.
  • Demonstrate effective ways of terminating a counselling session and to explain ways of addressing dependency.


Detailed Course Outline


This course is made up of a number of lessons or units.  Each of these has self assessment questions, a set task (practical homework) and an assignment which you can upload online.

There are 8 Lessons in this course:

Learning specific skills

  • What is Counselling
  • Perceptions of Counselling
  • Differences between Counsellors, Psychotherapists, Clinical Psychologists and Psychiatrists
  • Counselling Theories
  • Empathy
  • Transference
  • Directiveness, non-directiveness
  • Behavioural Therapies
  • Systematic Desensitisation
  • Positive Reinforcement and Extinction
  • Goals of Psychoanalytical Approach
  • Defence Mechanisms (Repression, Displacement, Rationalisation, Projection, Reaction Formulation, Intellectualisation, Denial, Sublimation)
  • Use of Psychoanalytical Psychotherapy
  • Psychoanalytic Techniques
  • Analytic Framework
  • Free Associations
  • Interpretation
  • Dream Analysis
  • Resistance & Transference
  • Humanistic Therapy
  • Evaluating the Effectiveness of Therapies and Counsellors
  • Case Studies
  • Methods of Learning
  • Micro Skills
  • Triads
  • Modelling
  • Online and Telephone Counselling
  • Telemental Health
  • Clinical Considerations

Listening & bonding

  • Scope of Listening and Bonding
  • Meeting and greeting
  • Creating a Safe Environment
  • Location
  • Time and Duration of Sessions
  • Privacy in Telephone and online counselling
  • Showing warmth on the phone
  • The contract
  • Helping the client relax
  • Listening with intent
  • Minimal Responses
  • Non Verbal Behaviour
  • Use of Voice
  • Use of Silence
  • Case Studies
  • Active Listening
  • Dealing with Silent Phone Calls


  • Non Directive Counselling
  • Paraphrasing
  • Feelings
  • Reflection of Feeling
  • Client Responses to Reflection of Feelings
  • Reflection of Content and Feeling
  • Case Studies


  • Open & Closed Questions
  • Other types of Questions (Linear, Information seeking, Strategic, Reflective, Clarification, etc.)
  • Questions to Avoid
  • Goals of Questioning
  • Identification
  • Assessment
  • Intervention
  • Case Studies

Interview techniques

  • Summarising
  • Application
  • Confrontation
  • Reframing
  • Case Studies
  • Perspective
  • Summary

Changing beliefs and normalizing

  • Cognitive Behavioural Therapy
  • Changing Self-Destructive Beliefs
  • Irrational Beliefs
  • Normalising
  • Case Studies
  • Designing a Questionnaire

Finding solutions

  • Moving Forward
  • Choices (Reviewing, Creating, Making choices)
  • Facilitating Actions
  • Gestalt Awareness Circle
  • Psychological Blocks
  • Case Study

Ending the counselling

  • Terminating the session
  • Closure
  • Further Meetings
  • Dependency
  • Confronting Dependency
  • Chronic Callers
  • Terminating Silent Phone Calls
  • Silent Endings
  • Case Study
  • Other Services

When you have completed the lessons of your Certificate course, you will be given the option of taking the optional exam. It's okay if you don't want the exam, we still issue your Careerline Certificate. For Advanced Certificates however, the exam is compulsory (per module) and are included in the course fee.

Get Free Info Pack

Get your free info pack by completing the form below.

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    Not only did it meet my expectations, but it exceeded them it was fun.

    E. Hargrave Counselling Skills Graduate 14/02/2018

    Course Tutor

    Dr Nicholas Harris B. Psychology (Hons I), PhD

    Nicholas is a social psychologist; he studies and teaches on topics involving group-level and individual-level behavior, as well as examining the effect of the situation.  Nicholas has been involved in writing textbooks and research papers in psychology. Nicholas’ teaching experience is vast; he has taught social psychology, indigenous and intercultural psychology, statistics, research methods, psychological measurement and assessment, personality, organizational psychology, counselling skills, and ethics. Nicholas has also completed a number of short courses on counselling and suicide prevention, and has volunteered for a number of years with Lifeline. Nicholas has supervised a number of honours and master’s research theses.

    How It Works

    1. Learn Online

    Get access to your course content anywhere, anytime and study at your own pace.

    2. Get Help & Support

    Connect with other like-minded students and get help from the teacher whenever you have a question.

    3. Receive Certificate

    Graduate from your course knowing that you have what it takes to reach your next step.

    Frequently Asked Questions

    Can I pay in installments?

    Yes! We offer great payment plans, however full payment up front is the cheapest. You can choose the best payment plan for you from the course page, or call us on 07 55368782 to talk to one of our course consultants for a custom plan.

    Can I study from anywhere in the world?

    We have many international students. Careerline's range of courses are suitable for any one, anywhere in the world.

    Do I get a discount if I enroll in a second course?

    Yes. You may claim a 5% fee discount when you enroll in a second course, and a further 10% off a three-course package.


    Do I have to sit an Exam?

    No. If you are enrolled in a Certificate course (100hrs), the exam is optional. You will be issued with a certificate which proves that you are competent in all units, if you choose not to sit the exam.

    Do you have set start dates?

    There are no set start dates, you may start at any time. Our courses are all self-paced. As our home page says, ‘Courses for Anyone, Anywhere, Anytime’. ‘Anytime’ includes the start time of your choice. However, we do encourage our students to submit assignments on a regular basis. Wherever possible, we suggest developing a study routine.