Certificate in Hotel & Restaurant Management Online Course

Learn to manage a restaurant.
Full Fee $999.00 incl GST - Best Value!
Payment Plan $1,600.00 incl GST
Duration 100 hrs (12 months)
Exam Optional
Tutor Support Yes unlimited by email
Qualification Certificate

What you will do in this Hotel and Restaurant Management Course:

  • Understand the range of hotels in operation and their management policies.
  • Understand management structures and the way in which the workplace is organised.
  • Organise a team of professional staff together to ensure quality delivery of these services requires a tremendous amount of skill and organisation.
  • Discuss the importance of maintaining an overall system of control within a hotel.
  • Develop knowledge of the complexities and management issues relating to front desk operations.
  • Develop knowledge of equipment and understanding of linen available.
  • Implement facilities management systems.
  • Manage an activities service.
  • Describe a range of food services offered in the hotel industry.


  • Planning and implementing beneficial sales and marketing strategies.
  • Understanding the fundamentals of kitchen management for restaurants.
  • Knowing how to execute efficient food service practices in a restaurant.
  • Effectively managing beverage related aspects of a restaurant
  • Applying human resource management policy and procedures.
  • Understanding the importance of contracts and agreements.
  • Comprehending basic accounting practices.


Get Free Info Pack

Get your free info pack by completing the form below.

    Detailed Course Outline

    This course is made up of a number of lessons or units.  Each of these has self assessment questions, a set task (practical homework) and an assignment which you can upload online.



    There are 9 Lessons in this course:

    The Fundamentals of Hotel Management

    Hotel Organisational Structure

    Hotel Facilities Management

    Hotel Information and Financial Management

    Hotel Human Resources

    Front Office Management

    Housekeeping and General Area Cleaning

    Food and Beverage Management

    Retail Management



    Restaurant Location

    • Demographics
    • Traffic
    • Visibility and accessibility
    • Size and affordability
    • Due diligence
    • Competitors and success factors

    Restaurant Fit-out

    • Legal requirements
    • Process management
    • Layout and equipment
    • Restaurant décor
    • Budgeting

    Menu Management

    • Purpose
    • Types
    • Design elements
    • Pricing
    • Content
    • Reviews

    Sales and Marketing

    • Target markets
    • Marketing plans
    • Sales forecasts

    Food Service Management

    • Food service process
    • Food service styles
    • The essentials of main service styles
    • The advantages of main service styles
    • The disadvantages of main service styles
    • Budget considerations for main service styles
    • Additional services
    • Customer service
    • Customer sales

    Kitchen Management

    • Inventory systems
    • Standard recipes
    • Preparation sheets
    • Kitchen employees
    • Food production systems and methods
    • Food safety
    • Measurements
    • Portions

    Beverage Management

    • Legal considerations
    • Characteristics of spirits
    • Characteristics of wine
    • Cocktails
    • Bar service
    • Inventory levels
    • Beverage calculations

    Human Resource Management

    • The recruitment process
    • Employee inductions
    • The training cycle
    • Performance appraisals
    • Exit interviews
    • Rosters and allocations

    Restaurant Contracts

    • Elements of a contract
    • Essential clauses
    • Other laws

    Accounting Principles

    • Accounting terminology
    • Financial statements
    • Accounting methods
    • Inventory valuation methods

    When you have completed the lessons of your Certificate course, you will be given the option of taking the optional exam. It's okay if you don't want the exam, we still issue your Careerline Certificate. For Advanced Certificates however, the exam is compulsory (per module) and are included in the course fee.

    Course Tutor

    Thea Roberts   B.Comm., M.A. (Leisure Management), Grad. Dip. Ed. Fitness Leaders Cert., I.T.C.

    With over a decade of hospitality experience at all levels from recreation to resort General Manager, combined with both a love of education and business, Thea is a very welcome addition to Careerline Courses. Thea is actively involved in continuing professional development in both hospitality and business

    Liselle Turner  Bachelor of Business (Marketing), Diploma in Hospitality Management, Certificate IV in Training and Assessment

    Liselle has worked as a supervisor in food and beverage establishments.  She has provided training and conducted assessments within the corporate sector.  She has business experience in compliance, auditing, learning and development, writing and management.

    How It Works

    1. Learn Online

    Get access to your course content anywhere, anytime and study at your own pace.

    2. Get Help & Support

    Connect with other like-minded students and get help from the teacher whenever you have a question.

    3. Receive Certificate

    Graduate from your course knowing that you have what it takes to reach your next step.

    Frequently Asked Questions

    Can I pay in installments?

    Yes! We offer great payment plans, however full payment up front is the cheapest. You can choose the best payment plan for you from the course page, or call us on 07 55368782 to talk to one of our course consultants for a custom plan.

    Can I study from anywhere in the world?

    We have many international students. Careerline's range of courses are suitable for any one, anywhere in the world.

    Do I get a discount if I enroll in a second course?

    Yes. You may claim a 5% fee discount when you enroll in a second course, and a further 10% off a three-course package.


    Do I have to sit an Exam?

    No. If you are enrolled in a Certificate course (100hrs), the exam is optional. You will be issued with a certificate which proves that you are competent in all units, if you choose not to sit the exam.

    Do you have set start dates?

    There are no set start dates, you may start at any time. Our courses are all self-paced. As our home page says, ‘Courses for Anyone, Anywhere, Anytime’. ‘Anytime’ includes the start time of your choice. However, we do encourage our students to submit assignments on a regular basis. Wherever possible, we suggest developing a study routine.