Operations Management Online Course
Course Aims:
- Explain the economic environment in which business operates.
- Appraise the impact of external influences.
- Establish the type of information required for operations in both commercial businesses and service organisations.
- Examine the process and analyse approaches to strategic planning.
- Examine the process and analyse approaches to strategy formation and implementation.
- Prepare a business plan.
- Assess the importance of business control systems utilising IT integration into financial management; prepare, read and interpret annual statements, appreciate the importance of budgetary control.
- Identify the benefits involved when preparing marketing plans; analyse organisational strengths, weaknesses, opportunities and threats.
- Formulate customer-orientated and realisable strategies for selected markets FINANCIAL
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Detailed Course Outline
This course is made up of a number of modules. Each of these has self assessment questions, a set task (practical homework) and an assignment which you can upload online. Select each module below to learn more.
There are 9 lessons in this course:
Operational Planning
Manage Continuous Improvement
Managing Risk
Manage Intellectual Property
Manage Workplace Relationships
Build an Innovative Workplace
Incorporating Digital Solutions
Developing a Sales Plan
Manage Quality Customer Service
When you have completed the lessons of your Certificate course, you will be given the option of taking the optional exam. It's okay if you don't want the exam, we still issue your Careerline Certificate. For Advanced Certificates however, the exam is compulsory (per module) and are included in the course fee.
Course Tutor(s)
Thea Roberts B.Comm., M.A.
Liselle Turner Bachelor of Business (Marketing), Diploma in Hospitality Management, Certificate IV in Training and Assessment
Chad Osorio B. Psych. Juris Doctor

Frequently Asked Questions
Can I pay in installments?
Yes! We offer great payment plans, however full payment up front is the cheapest. You can choose the best payment plan for you from the course page, or call us on 07 55368782 to talk to one of our course consultants for a custom plan.
Can I study from anywhere in the world?
We have many international students. Careerline's range of courses are suitable for any one, anywhere in the world.
Do I get a discount if I enroll in a second course?
Yes. You may claim a 5% fee discount when you enroll in a second course, and a further 10% off a three-course package.
Do I have to sit an Exam?
No. If you are enrolled in a Certificate course (100hrs), the exam is optional. You will be issued with a certificate which proves that you are competent in all units, if you choose not to sit the exam.
Do you have set start dates?
There are no set start dates, you may start at any time. Our courses are all self-paced. As our home page says, ‘Courses for Anyone, Anywhere, Anytime’. ‘Anytime’ includes the start time of your choice. However, we do encourage our students to submit assignments on a regular basis. Wherever possible, we suggest developing a study routine.