Telehealth (Short Course)
What to expect:
This 20 hour course is relevant to anyone working in a modern health system. Technology has brought about massive change to health services over recent decades, opening up new ways of delivering services which traditionally may have only been able to be delivered face to face.
The term ‘Telehealth’ encompasses a broad range of services. Telehealth is also sometimes known as TECS, an acronym for Technology Enabled Care Services. This involves different technologies designed and used to meet health requirements of patients. Telehealth services may also be used for training healthcare workers, and meetings of healthcare staff.
How does it work?
At the end of each lesson, you will be given a short interactive test to undertake, which will provide an indication of how your learning is progressing. Upon completing the very last lesson, you will be offered a more thorough automated test or examination. This final assessment can be undertaken at any time of day or night; and any day of the week; and if you achieve an overall pass (60% or more); you will be able to obtain a “certificate of completion” with your name and completion date on it.
Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.
Course Outline
There are 7 Lessons in this course:
Scope and Nature of Telehealth Services
- Lesson Aim and Introduction
- Telesurgery
- Virtual reality
- Remote education
- Advantages and disadvantages of telehealth
- Advantages
- Disadvantages
Telehealth in Clinical Setting
- Are telehealth consultations suitable for your practice?
- Length of telehealth consultations
- Reimbursement for telehealth services
- Insurance for telehealth services
- Issues for cross-jurisdiction
- Different types of practitioners
- Medical doctors
- Physiotherapists
- Optometrists
- Podiatrist
- Psychologists & counsellors
- Naturopaths
Management of Telehealth Services
- Record keeping
- Security and storage of information
- Privacy and confidentiality
- Ethical issues
- Informed consent
- Working with vulnerable people and children
- Financial management
- Marketing
- Quality management
- Risk management for clients or patients
Use of Technology for Telehealth
- Other uses of technology
- Equipment, systems and software
- Equipment
- Choosing systems to use
- Booking & payment systems
- Online consultations & bookings
- Payment systems
- Problems
Conducting an Online Consultation
- Before the consultation
- Deciding on allocation of telehealth services
- Preparing for a consultation
- Room & equipment preparation
- Room requirements
- Décor
- Lighting
- Camera
- Microphones
- Internet
- Bandwidth reliability
- Getting started
- Presence of others
- During a telehealth consultation
- Video conferencing etiquette
- After the telehealth consultation
Patient Data and Telehealth
- Video call data
- Gathering data from physical examinations
- Performing physical examinations
- Limitations of video call examinations
- Record keeping & other data
- Storing medical records & health data
- Sharing data between healthcare professionals
Complementary Professional Support Services
- Multidisciplinary or health team
- Teamwork & technology
- Other services
- Nurturing relationships with allied services
- Challenges and future directions for telehealth
AUD:
$199.00
What to expect: This 20 hour course is relevant to anyone working in a modern health system. Technology has brought about massive change to health services over recent decades, opening up new ways of delivering services which traditionally may have only been able to be delivered face to face. The term ‘Telehealth’ encompasses a broad […]
Enroll Anytime
Delivery Online
Includes Lessons, Quizzes, Final Test, Certificate


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Duration 20 hoursEnroll Anytime
Delivery Online
Includes Lessons, Quizzes, Final Test, Certificate